• Data Center Dedicated

    Data Center Dedicated Team

Data Center Dedicated Team

Our dedicated data center web hosting support includes an expert team to manage your servers round the clock and they will work exclusively for you. This is a premium plan where our data center dedicated team handles right from basic Level 1 ticket to more complex Level 3 server administration task including escalations.

If you are a Data Center or Web Hosting Company and want us to completely manage the infrastructure, then the data center dedicated plan is for you. Our dedicated data center web hosting support plan is the superset of all plans with the enterprise features including exclusive NOC team, exclusive SLA team, and exclusive QA team.

NOC monitoring admins proactively monitor the server’s various services like Apache, DNS, mail, FTP, pop3, server load and free disk space 24/7 using Open Source monitoring tools like Nagios, Cacti etc. which facilitates to fix an issue before you alert us. SLA admins are responsible for providing an initial response to the tickets and notifying the server admins regarding critical issues ensuring that no tickets are left uncared. QA admins are assigned to continuously monitor, evaluate all tickets/tasks/chats thereby assuring that we are always meeting our Quality.

We provide data center dedicated web hosting services with a white label support by taking care of your clients on your behalf and our communication with the clients will be enclosed with your company greetings and signature.

L1 TECH

$999.00
  • 24/7 Team Coverage
  • Helpdesk Support
  • L1 Support
  • No L2 Support
  • No L3 Support
  • Helpdesk Support
  • Server Monitoring
  • No Escalations
  • Unlimited Tickets
  • Unlimited Domain Per Server
  • Unlimited Number Of Server
  • 10 mins Average Response Time
  • 3 hours Average Resolution time
  • Complete Infrasturucture Management
  • White Label Support
  • Certified Engineers
  • Sales Support
  • Biling Support
  • Free Setup
  • Server Administration
  • No Cloud Administration
  • No Virtualization Administration
  • Control Panel Administration
  • No Server Setup
  • No Server Update
  • No Server Hardening
  • No Server Optimization
  • No Server Migration
  • No Security Audit
  • Data Center Escalation
  • No Shell/Bash Scripting
  • No Automation
  • No Devops
  • No Research And Development
  • Exclusive NOC Team
  • Exclusive SLA Team
  • Exclusive QA Team
  • Dedicated Phone Line
  • Dedicated Skype Room
  • Expect An Expert Call
  • Chat Support
  • Phone Support

L2 TECH

$1499.00
  • 24/7 Team Coverage
  • Helpdesk Support
  • L1 Support
  • L2 Support
  • No L3 Support
  • Helpdesk Support
  • Server Monitoring
  • No Escalations
  • Unlimited Tickets
  • Unlimited Domain Per Server
  • Unlimited Number Of Server
  • 10 mins Average Response Time
  • 3 hours Average Resolution time
  • Complete Infrasturucture Management
  • White Label Support
  • Certified Engineers
  • Sales Support
  • Biling Support
  • Free Setup
  • Server Administration
  • No Cloud Administration
  • Virtualization Administration
  • Control Panel Administration
  • Server Setup
  • Server Update
  • Server Hardening
  • Server Optimization
  • Server Migration
  • No Security Audit
  • Data Center Escalation
  • No Shell/Bash Scripting
  • No Automation
  • No Devops
  • No Research And Development
  • Exclusive NOC Team
  • Exclusive SLA Team
  • Exclusive QA Team
  • Dedicated Phone Line
  • Dedicated Skype Room
  • Expect An Expert Call
  • Chat Support
  • Phone Support

TEAM MANAGER

$1999.00
  • 24/7 Team Coverage
  • Helpdesk Support
  • L1 Support
  • L2 Support
  • L3 Support
  • Helpdesk Support
  • Server Monitoring
  • Escalations
  • Unlimited Tickets
  • Unlimited Domain Per Server
  • Unlimited Number Of Server
  • 10 mins Average Response Time
  • 3 hours Average Resolution time
  • Complete Infrasturucture Management
  • White Label Support
  • Certified Engineers
  • Sales Support
  • Biling Support
  • Free Setup
  • Server Administration
  • Cloud Administration
  • Virtualization Administration
  • Control Panel Administration
  • Server Setup
  • Server Update
  • Server Hardening
  • Server Optimization
  • Server Migration
  • Security Audit
  • Data Center Escalation
  • Shell/Bash Scripting
  • Automation
  • Devops
  • Research And Development
  • Exclusive NOC Team
  • Exclusive SLA Team
  • Exclusive QA Team
  • Dedicated Phone Line
  • Dedicated Skype Room
  • Expect An Expert Call
  • Chat Support
  • Phone Support