• Dedicated Team

    Compare Plans Dedicated Team

Compare Plans Dedicated Team

Enterprise Dedicated Team X Standard Dedicated Team

Choose Your Plan

Enterprise Dedicated Team

Standard Dedicated Team

Team Coverage (Min 4 Techs)
24/7
24/7
Team Coverage (Min 4 Techs)
24/7
24/7
Team Coverage (Min 4 Techs)
Yes
Yes
L1 support
Yes
Yes
L2 support
Yes
Yes
L3 support
Yes
Yes
Severe Monitoring
Yes
Yes
Escalations
Yes
Yes
Number Of Tickets
Unlimited
Unlimited
Number Of Domains Per Servers
Unlimited
Unlimited
Number Of Servers
Unlimited
Unlimited
Average Response Time
10 mins
10mins
Average Resolution Time
3 hours*
3 hours*
Complete Infrastructure management
Yes
Yes
White Label Support
Yes
Yes
Certified Engineers
Yes
Yes
Sales Support
Yes
Yes
Billing Support
Yes
Yes
Setup Fee
None
None
Technical
Server Administration
Yes
Yes
Cloud Administration
Yes
YEs
Virtualization Administration
Yes
Yes
Control Panel Administration
Yes
Yes
Server Update
Yes
Yes
Server Hardening
Yes
Yes
Server Optimization
Yes
Yes
Server Migration
Yes
Yes
Security Audit
Yes
Yes
Data Center Escalation
Yes
Yes
Shell/Bash Scripting
Yes
Yes
Automation
Yes
Yes
Devops
Yes
Yes
Research & Development
Yes
Yes
Enterprise Features
Exclusive NOC Team
Yes
No
Exclusive SLA Team
Yes
No
Exclusive QA Team
Yes
No
Privilege Club Features
Dedicated Phone Line
Yes
Yes
Dedicated Skype Room
Yes
Yes
Expect An Expert Call
Yes
Yes
Chat Support
Yes
Yes
Phone Support
Yes
Yes
Exclusive QA Team
Yes
Yes

Enterprise Dedicated Team X Standard Dedicated Team X Enterprise Semi Dedicated Team X Standard Semi Dedicated Team X Shared Team

Choose Your Plan

Enterprise Dedicated Team

Standard Dedicated Team

Enterprise Semi Dedicated Team

Standard Semi Dedicated Team

Shared Team

Team Coverage (Min 4)
24/7
24/7
24/7
24/7
45 hrs/week
Helpdesk Support
Yes
Yes
Yes
Yes
24 hrs
L1 Support
Yes
Yes
Yes
Yes
Yes
L2 Support
Yes
Yes
Yes
Yes
Yes
L3 Support
Yes
Yes
Yes
Yes
Yes
Server Monitoring
Yes
Yes
Yes
Yes
Yes
Escalations
Yes
Yes
Yes
Yes
Yes
Number Of Tickets
Unlimited
Unlimited
Unlimited
unlimited
Unlimited
Number Of Domains Per Server
Unlimited
Unlimited
Unlimited
unlimited
Unlimited
Number Of Servers
Unlimited
Unlimited
Unlimited
unlimited
Unlimited
Average Response Time
20 min
20 min
20 min
20 min
30 min
Average Resolution Time
4 hours
4 hours
6 hours
6 hours
8 hours
Complete Infrastructure management
Yes
Yes
Yes
Yes
Yes
White Label Support
Yes
Yes
Yes
Yes
Yes
Certified Engineers
Yes
Yes
Yes
Yes
Yes
Sales Support
Yes
Yes
Yes
Yes
Yes
Billing Support
Yes
Yes
Yes
Yes
Yes
Setup Fee
None
None
None
none
None
Technical
Server Administration
Yes
Yes
Yes
Yes
Yes
Cloud Administration
Yes
Yes
Yes
Yes
Yes
Virtualization Administration
Yes
Yes
Yes
Yes
Yes
Control Panel Administration
Yes
Yes
Yes
Yes
Yes
Server Setup
Yes
Yes
Yes
Yes
Yes
Server Update
Yes
Yes
Yes
Yes
Yes
Server Hardening
Yes
Yes
Yes
Yes
Yes
Server Optimization
Yes
Yes
Yes
Yes
Yes
Server Migration
Yes
Yes
Yes
Yes
Yes
Security Audit
Yes
Yes
Yes
Yes
Yes
Data Center Escalation
Yes
Yes
Yes
Yes
Yes
Shell/Bash Scripting
Yes
Yes
Yes
Yes
Yes
Automation
Yes
Yes
Yes
Yes
Yes
Devops
Yes
Yes
Yes
Yes
Yes
Research & Development
Yes
Yes
Yes
Yes
Yes
Enterprise Features
Exclusive NOC Team
Yes
No
Yes
No
No
Exclusive SLA Team
Yes
No
Yes
No
No
Exclusive QA Team
Yes
No
Yes
No
No
Privilege Club Features
Dedicated Phone Line
Yes
Yes
Yes
Yes
Yes
Dedicated Skype Room
Yes
Yes
Yes
Yes
Yes
Expect An Expert Call
Yes
Yes
Yes
Yes
Yes
Chat Support
Yes
Yes
Yes
Yes
NO
Phone Support
Yes
Yes
Yes
No
NO