• Dedicated Team

    Hosting Dedicated Team

Hosting Dedicated Team

Our Hosting Dedicated web hosting support incorporates a team of experts to deal with your servers round the clock and they will work only for you. This is a top-notch arrangement where we handle basic Level 1 ticket to more complex Level 3 server administration task including escalations. This plan is the right one for a Data Center or a Web Hosting Company and if you need us to totally deal with your infrastructure.

YKP does proactive monitoring of your servers and reduces your downtime to the minimum. We monitor your server’s various services like Apache, DNS, Mail, Ftp, Pop3, Server Load, Disk Space etc and if any service stops on the server, we will find the cause and restart the service. If the failed service is not restored we will escalate the issue instantly to the server admin or to the datacenter/admin as earlier as possible. We ensure that the issue is either fixed or escalated to the datacenter/admin within 15 minutes of service failure.

We give white label support by dealing with your customers on your behalf and our communication with the customers will be encased in your organization welcome and mark.We guarantee to execute all tasks that come beyond the limits of standard technical support.

L1 TECH

$999.00
  • 24/7 Team Coverage
  • Helpdesk Support
  • L1 Support
  • No L2 Support
  • No L3 Support
  • Helpdesk Support
  • Server Monitoring
  • No Escalations
  • Unlimited Tickets
  • Unlimited Domain Per Server
  • Unlimited Number Of Server
  • 10 mins Average Response Time
  • 3 hours Average Resolution time
  • Complete Infrasturucture Management
  • White Label Support
  • Certified Engineers
  • Sales Support
  • Biling Support
  • Free Setup
  • Server Administration
  • No Cloud Administration
  • No Virtualization Administration
  • Control Panel Administration
  • No Server Setup
  • No Server Update
  • No Server Hardening
  • No Server Optimization
  • No Server Migration
  • No Security Audit
  • Data Center Escalation
  • No Shell/Bash Scripting
  • No Automation
  • No Devops
  • No Research And Development
  • Exclusive NOC Team
  • Exclusive SLA Team
  • Exclusive QA Team
  • Dedicated Phone Line
  • Dedicated Skype Room
  • Expect An Expert Call
  • Chat Support
  • Phone Support

L2 TECH

$1199.00
  • 24/7 Team Coverage
  • Helpdesk Support
  • L1 Support
  • L2 Support
  • No L3 Support
  • Helpdesk Support
  • Server Monitoring
  • No Escalations
  • Unlimited Tickets
  • Unlimited Domain Per Server
  • Unlimited Number Of Server
  • 10 mins Average Response Time
  • 3 hours Average Resolution time
  • Complete Infrasturucture Management
  • White Label Support
  • Certified Engineers
  • Sales Support
  • Biling Support
  • Free Setup
  • Server Administration
  • No Cloud Administration
  • Virtualization Administration
  • Control Panel Administration
  • Server Setup
  • Server Update
  • Server Hardening
  • Server Optimization
  • Server Migration
  • No Security Audit
  • Data Center Escalation
  • No Shell/Bash Scripting
  • No Automation
  • No Devops
  • No Research And Development
  • Exclusive NOC Team
  • Exclusive SLA Team
  • Exclusive QA Team
  • Dedicated Phone Line
  • Dedicated Skype Room
  • Expect An Expert Call
  • Chat Support
  • Phone Support

TEAM MANAGER

$1799.00
  • 24/7 Team Coverage
  • Helpdesk Support
  • L1 Support
  • L2 Support
  • L3 Support
  • Helpdesk Support
  • Server Monitoring
  • Escalations
  • Unlimited Tickets
  • Unlimited Domain Per Server
  • Unlimited Number Of Server
  • 10 mins Average Response Time
  • 3 hours Average Resolution time
  • Complete Infrasturucture Management
  • White Label Support
  • Certified Engineers
  • Sales Support
  • Biling Support
  • Free Setup
  • Server Administration
  • Cloud Administration
  • Virtualization Administration
  • Control Panel Administration
  • Server Setup
  • Server Update
  • Server Hardening
  • Server Optimization
  • Server Migration
  • Security Audit
  • Data Center Escalation
  • Shell/Bash Scripting
  • Automation
  • Devops
  • Research And Development
  • Exclusive NOC Team
  • Exclusive SLA Team
  • Exclusive QA Team
  • Dedicated Phone Line
  • Dedicated Skype Room
  • Expect An Expert Call
  • Chat Support
  • Phone Support